Company Overview

U.S. Futaba, Inc. has been an industry pioneer within the furniture hardware industry since 1983. For 43 years, U.S. Futaba, Inc. has specialized in wholesale importing of furniture hardware for the North American woodworking industry. Futaba operates from our warehouses in Santa Ana, CA and Norfolk, VA. We develop products and programs with suppliers around the world for customers across North America.

Our Opportunity

This role will work as part of our sales team by performing roles to support business development. The Inside Sales Representative will work within our organization to support sales growth. They will participate in projects related to customer service, market research, product development, and internal reporting. The ideal candidate will be driven, consistent, eager to learn, and a team player. This role promotes autonomy and will provide an environment to foster the required skills.

Required Skills and Qualifications:

• Experience in a similar sales role.
• Proficient in Microsoft 365 – specifically with Excel, Outlook, Word, OneDrive, and Teams.
• Effective and comprehensive verbal and written communication skills.
• Strong data entry skills.
• Strong attention to detail, and strong planning and organizational skills.
• Strong customer service skills, including comfortability, cold calling and face to face meetings.
• Excellent time management skills – punctual and proactive.
• Valid driver’s license
• Willing to travel frequently and consistently.
• Based in Hampton Roads, Virginia

Preferred Skills and Qualifications

• Bachelor’s degree or higher.
• Familiarity with the furniture hardware and woodworking industries.
• Experience with Prophet 21 and Epicor Data Analytics.

Essential Duties and Responsibilities

• Identify, convert, and maintain new opportunities through lead generation, cold-calling, market research, and sales visits.
• Build relationships with current customers by performing consistent customer service, forecasting usage, providing quotes, developing pricing, and increasing existing sales.
• Communicate within U.S. Futaba, Inc to support outside sales by assisting with internal projects, developing new sales strategies, and implementing new sales channels.
• Maintain and create relevant sales reports.
• Become familiar with U.S. Futaba, Inc’s general catalog of over 2,000 SKUs and effectively promote product and educate customers.
• Stay up to date on market trends, new product opportunities, and competitor’s activity and offerings.
• Represent U.S. Futaba, Inc. at industry trade shows and conferences, and customer events and meetings.

Wages and Benefits

• Full-time (40 hours/week) salary position, 8-5 M-F
• Full medical, dental, vision, long-term disability insurance, and life insurance benefits.
• 401k with 4% employer match.
• Paid sick time, vacation days, and holidays (holiday schedule varies year to year).
• Travel expenses, cell phone, and computer equipment covered.